RM Unify & Apps Status

All Systems Operational

RM Unify Operational

RM Unify Login & Single Sign On Operational

RM Unify Launch Pad Operational

RM Unify User Provisioning Operational

RM Apps Operational

RM Books - now closed Operational

RM Easimaths Operational

RM Finance Operational

RM People Directory Operational

RM Site Creator - now closed Operational

3rd Party Apps Operational

RM Unify Partner Services Operational

RM Unify Developer Dashboard Operational

RM Unify Developer Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

RM Unify - Planned Maintenance Aug 7, 18:00-23:30 BST

On Friday, August 7th 2020, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Unify.

We will be closely monitoring the maintenance process.
Posted on Aug 3, 11:50 BST

RM Unify - Planned Maintenance Aug 10, 18:00-22:00 BST

On Monday, August 10th 2020, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Unify.

We will be closely monitoring the maintenance process.
Posted on Aug 4, 17:40 BST

Past Incidents

Aug 7, 2020

RM Finance - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 04:01 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 03:01 BST

Scheduled - On Friday, August 7th 2020, we will be performing planned maintenance work. We do not anticipate any impact to the performance, resilience or availability of RM Finance. We will be closely monitoring the maintenance process.
Aug 6, 15:59 BST

Aug 6, 2020

RM Unify - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Aug 6, 23:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 18:00 BST

Scheduled - On Thursday, August 6th 2020, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Unify.

We will be closely monitoring the maintenance process.
Aug 6, 14:30 BST

Aug 5, 2020

Google Group Synchronisation

Resolved - This issue has been resolved. If your establishment's groups are still not being synchronised as expected then this may be for an alternative reason. Please contact your support provider for help.
Aug 5, 08:40 BST

Monitoring - Google groups are again being provisioned and synchronised from RM Unify on a nightly basis and we are monitoring the behaviour and performance of the overnight synchronisation. If your establishment's groups are still not being synchronised as expected then this may be for an alternative reason. Please contact your support provider for help.
Feb 3, 16:15 GMT

Identified - We have now released changes to RM Unify to improve the efficiency of our group synchronisation to Google classroom. All establishments with Google group synchronisation enabled have now been synchronised where we are able to do this. We are taking a cautious approach, however, before we consider re-enabling scheduled automatic synchronisation with further live testing planned. We are also continuing to work closely with Google. A further update will be posted as soon as we have more information.
Nov 5, 11:36 GMT

Update - We have been working on changes that we have identified in RM Unify to improve the efficiency of group synchronisation to Google Classroom. These changes should allow us to re-enable automatic Google group sync. Development work is complete and the changes are now in validation with our testing team and planned to be released as part of our next release - RM Unify v3.64.
Oct 1, 13:56 BST

Update - We are aware that the current issue with Google group synchronisation is having a significant impact on schools that use G Suite and Google classroom for teaching and learning and we apologise for the disruption that this is causing. We are continuing to investigate this issue with Google as our highest priority and we are also considering any steps that we can take to mitigate the impact of the issue for schools. We will post a further update as soon as we have any further information.
Sep 17, 09:29 BST

Update - We are aware that the current issue with Google group synchronisation is having an impact on schools that use G Suite and Google classroom for teaching and learning and we apologise for the disruption that this is causing. We are continuing to investigate this high priority issue with Google. We will post a further update as soon as we have any further information.
Sep 9, 16:06 BST

Update - The issues affecting the behaviour and performance of synchronisation of Google groups with RM Unify are still under active investigation. We released a product change last week to provide more detailed diagnostic information and we are working with Google to try to identify a solution as quickly as possible.
Sep 3, 09:20 BST

Investigating - We are aware of issues currently affecting the behaviour and performance of synchronisation of Google groups with RM Unify and so we have temporarily disabled provisioning of Google groups and synchronisation with RM Unify while the RM Unify team investigates. This means that new groups and classrooms will not be provisioned in G Suite and existing G Suite groups and classrooms will not be updated until this functionality is re-enabled. A further update will be posted as soon as we have more information.
Aug 8, 15:54 BST

Aug 4, 2020

RM Unify - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Aug 4, 23:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 18:00 BST

Scheduled - On Tuesday, August 4th 2020, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Unify.

We will be closely monitoring the maintenance process.
Aug 3, 11:46 BST

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.