All Systems Operational
RM Unify ? Operational
RM Unify Login & Single Sign On   ? Operational
RM Unify Launch Pad   ? Operational
RM Unify User Provisioning   ? Operational
RM Apps ? Operational
RM Books   Operational
RM Easimaths   Operational
RM Finance   Operational
RM People Directory   Operational
RM Site Creator   Operational
RM Wikis   Operational
3rd Party Apps   ? Operational
RM Unify Partner Services ? Operational
RM Unify Developer Dashboard   Operational
RM Unify Developer Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2017

No incidents reported today.

Nov 17, 2017
Completed - The scheduled maintenance has been completed.
Nov 17, 05:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 04:00 GMT
Scheduled - On Friday, November 17th 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Finance.

We will be closely monitoring the maintenance process.
Nov 16, 13:32 GMT
Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017
Completed - The scheduled maintenance has been completed.
Nov 14, 05:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 04:01 GMT
Scheduled - On Tuesday, November 14th 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Finance.

We will be closely monitoring the maintenance process.
Nov 13, 13:20 GMT
Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017
Resolved - The performance issue affecting RM Unify on Wednesday November 8th is now resolved.
We have seen no issues since Wednesday and all parts of the service are performing as expected.
Nov 10, 13:12 GMT
Update - Login to RM Unify and apps has behaved as expected this morning and we have seen no repeat of yesterday's issues.
We will be continuing to monitor the service closely during the day.
Nov 9, 09:52 GMT
Monitoring - RM Unify performance has now returned to normal and all users are able to login to the RM Unify Launch Pad and apps as expected.
We are continuing to monitor the service closely.
Nov 8, 11:51 GMT
Update - RM Unify performance has now improved.
We are continuing to investigate the root cause of this morning's issue. A further update will be posted within 1 hour.
Nov 8, 10:58 GMT
Update - We are now seeing some improvement in RM Unify performance but also continued intermittent slow performance.
We are continuing to investigate this issue with the highest priority. A further update will be posted within 30 minutes.
Nov 8, 10:27 GMT
Update - The team have scaled the service to try to improve response times but we are aware that access to RM Unify and apps is still slow.
We are continuing to investigate the issue with the highest priority. The next update will be posted within 30 minutes.
Nov 8, 09:52 GMT
Investigating - We are aware of an issue affecting login to RM Unify and apps this morning. The team are investigating this with the highest priority. The next update will be posted within 30 minutes.
Nov 8, 09:23 GMT
Completed - The scheduled maintenance has been completed.
Nov 10, 05:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 04:01 GMT
Scheduled - On Friday, November 10th 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Finance.

We will be closely monitoring the maintenance process.
Nov 9, 13:03 GMT
Nov 8, 2017
Resolved - RM Finance availability issue has been resolved and returned to normal state.
Nov 8, 12:18 GMT
Update - RM Finance availability issue has been resolved now. We are closely monitoring the performance of the system.
Nov 8, 11:14 GMT
Update - We are now seeing some improvement in RM Finance availability but also continued intermittent slow performance. The next update will be posted within 30 minutes.
Nov 8, 10:35 GMT
Investigating - We are aware of an issue in RM Finance availability. The team are investigating this with the highest priority. The next update will be posted within 30 minutes.
Nov 8, 09:40 GMT
Nov 7, 2017

No incidents reported.

Nov 6, 2017

No incidents reported.

Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.