RM Unify & Apps Status

All Systems Operational

RM Unify Operational

RM Unify Login & Single Sign On Operational

RM Unify Launch Pad Operational

RM Unify User Provisioning Operational

RM Apps Operational

RM Books Operational

RM Easimaths Operational

RM Finance Operational

RM People Directory Operational

RM Site Creator Operational

RM Wikis Operational

3rd Party Apps Operational

RM Unify Partner Services Operational

RM Unify Developer Dashboard Operational

RM Unify Developer Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 25, 2017

No incidents reported today.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

RM Unify - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jul 23, 14:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 10:00 BST

Scheduled - On Sunday, July 23rd 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Unify.

We will be closely monitoring the maintenance process.
Jul 21, 15:29 BST

Jul 22, 2017

No incidents reported.

Jul 21, 2017

RM Finance - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jul 21, 06:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 05:00 BST

Scheduled - On Friday, July 21st 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Finance.

We will be closely monitoring the maintenance process.
Jul 20, 13:20 BST

Jul 20, 2017

No incidents reported.

Jul 19, 2017

Issue with purchase orders and cheques missing in RM Finance

Resolved - The issue has been confirmed as resolved and service has returned to normal.

We will be analysing the circumstances that led to this Incident to avoid further issues.
Jul 19, 12:19 BST

Monitoring - We have completed applying the fix and the issue has now been resolved. We will continue to monitor the service closely.
Jul 19, 09:14 BST

Update - We have started applying a resolution for all affected customers. We will provide an update once this has been completed. Thank you for your patience.

The next update will be posted in 2 hours
Jul 19, 07:41 BST

Update - we are continuing efforts to resolve the issue. We will continue to provide updates. Thank you for your patience.
The next update will be posted in 2 hours.
Jul 19, 05:29 BST

Update - We are continuing to work towards a resolution. We will continue to provide updates. Thank you for your patience.
The next update will be posted at 5.30 am on 19/07/2017
Jul 18, 14:12 BST

Identified - We have identified the cause of the issue and we are urgently working on a resolution.

The next update will be posted in 2 hours
Jul 18, 12:24 BST

Investigating - We are aware of an issue in RM Finance where current year Purchase orders and Cheques are missing for those schools that have not run YearEnd,
Our engineers are investigating this issue as a high priority.
The next update will be posted within 2 hours.
Jul 18, 09:42 BST

Yammer Issues

Resolved - Microsoft have confirmed that this issue is now resolved.
Jul 19, 09:27 BST

Monitoring - Microsoft are reporting some issues with users signing in to Yammer. Microsoft are investigating the issue. Further information is accessible by an O365 administrator here: https://portal.office.com/AdminPortal/Home#/servicehealth.
Jul 18, 16:24 BST

Jul 18, 2017

RM Finance - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jul 18, 07:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 05:00 BST

Scheduled - On Tuesday, July 18th 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Finance.

We will be closely monitoring the maintenance process.
Jul 17, 13:59 BST

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

RM Finance - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jul 14, 06:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:00 BST

Scheduled - On Friday, July 14th 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Finance.

We will be closely monitoring the maintenance process.
Jul 13, 14:39 BST

Jul 13, 2017

RM Books - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jul 13, 06:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 04:01 BST

Scheduled - On Thursday, July 13th 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Books.

We will be closely monitoring the maintenance process.
Jul 12, 13:39 BST

Jul 12, 2017

No incidents reported.

Jul 11, 2017

RM Finance - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jul 11, 06:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 05:00 BST

Scheduled - On Tuesday, July 11th 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Finance.

We will be closely monitoring the maintenance process.
Jul 10, 14:22 BST