Identified - We are aware of an intermittent issue with SSO to the suite of STEER apps. We are working with the vendor to resolve the issue.

SSO to all other apps is unaffected.

May 16, 11:21 BST
RM Unify ? Operational
RM Unify Login & Single Sign On ? Operational
RM Unify Launch Pad ? Operational
RM Unify User Provisioning ? Operational
RM Apps ? Operational
RM Books - now closed ? Operational
RM Easimaths Operational
RM Finance Operational
RM People Directory Operational
RM Site Creator - now closed ? Operational
3rd Party Apps ? Operational
RM Unify Partner Services ? Operational
RM Unify Developer Dashboard Operational
RM Unify Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
RM Unify – Planned Outage 23/24 July 2022 Jul 23, 00:00 - Jul 24, 23:00 BST
On Saturday 23rd July 2022, we will be performing essential maintenance work which we anticipate will be completed no later than 11pm Sunday 24th July 2022.

Glow users should refer to the Glow status page for details of the expected impact to Glow services: https://status.education.scot/maintenances/69339

RM Unify will be unavailable for the duration of the maintenance work. This has the following effects on dependent services:

- SSO into M365 will not be possible unless a device session is already established and valid for the duration of the window
- SSO into Google Web UI will not be possible *
- SSO via RM Unify into other RM apps (see below) and third-party apps (e.g. Satchel One) will not be possible
- RM Integris (customers who login directly to RM Integris will be unaffected)
- RM Parent Portal
- RM Trust Analytics
- RM Finance
- RM Easimaths (customers who login directly to RM Easimaths will be unaffected)
- RM People Directory
- RM SafetyNet: Admin UI, Captive Portal via RM Unify, SafetyNet GO via RM Unify
- SSL Connect
- User updates including password changes from AD Sync, Network User Provisioning and MIS Sync will be paused
- User updates from RM Unify to Network User Provisioning will be paused
- User updates from Integris will be paused
- User updates from RM Unify into all provisioning apps will be paused
- RM Unify Graph API will not be available (affects apps with Graph API integration)
- RM Unify App Provisioning API will not be available (affects apps with Provisioning API integration)

* SSO into Google for Chromebooks and other Google device apps will continue to function

We will be closely monitoring the maintenance process. Thank you for your understanding.

Posted on May 18, 17:35 BST
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

Unresolved incident: Intermittent issue logging in to STEER apps.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.