All Systems Operational
RM Unify ? Operational
RM Unify Login & Single Sign On ? Operational
RM Unify Launch Pad ? Operational
RM Unify User Provisioning ? Operational
RM Apps ? Operational
RM Books Operational
RM Easimaths Operational
RM Finance Operational
RM People Directory Operational
RM Site Creator Operational
RM Wikis Operational
3rd Party Apps ? Operational
RM Unify Partner Services ? Operational
RM Unify Developer Dashboard Operational
RM Unify Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 25, 2017

No incidents reported today.

Jul 24, 2017

No incidents reported.

Jul 23, 2017
Completed - The scheduled maintenance has been completed.
Jul 23, 14:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 10:00 BST
Scheduled - On Sunday, July 23rd 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Unify.

We will be closely monitoring the maintenance process.
Jul 21, 15:29 BST
Jul 22, 2017

No incidents reported.

Jul 21, 2017
Completed - The scheduled maintenance has been completed.
Jul 21, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 05:00 BST
Scheduled - On Friday, July 21st 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Finance.

We will be closely monitoring the maintenance process.
Jul 20, 13:20 BST
Jul 20, 2017

No incidents reported.

Jul 19, 2017
Resolved - The issue has been confirmed as resolved and service has returned to normal.

We will be analysing the circumstances that led to this Incident to avoid further issues.
Jul 19, 12:19 BST
Monitoring - We have completed applying the fix and the issue has now been resolved. We will continue to monitor the service closely.
Jul 19, 09:14 BST
Update - We have started applying a resolution for all affected customers. We will provide an update once this has been completed. Thank you for your patience.

The next update will be posted in 2 hours
Jul 19, 07:41 BST
Update - we are continuing efforts to resolve the issue. We will continue to provide updates. Thank you for your patience.
The next update will be posted in 2 hours.
Jul 19, 05:29 BST
Update - We are continuing to work towards a resolution. We will continue to provide updates. Thank you for your patience.
The next update will be posted at 5.30 am on 19/07/2017
Jul 18, 14:12 BST
Identified - We have identified the cause of the issue and we are urgently working on a resolution.

The next update will be posted in 2 hours
Jul 18, 12:24 BST
Investigating - We are aware of an issue in RM Finance where current year Purchase orders and Cheques are missing for those schools that have not run YearEnd,
Our engineers are investigating this issue as a high priority.
The next update will be posted within 2 hours.
Jul 18, 09:42 BST
Resolved - Microsoft have confirmed that this issue is now resolved.
Jul 19, 09:27 BST
Monitoring - Microsoft are reporting some issues with users signing in to Yammer. Microsoft are investigating the issue. Further information is accessible by an O365 administrator here: https://portal.office.com/AdminPortal/Home#/servicehealth.
Jul 18, 16:24 BST
Jul 18, 2017
Completed - The scheduled maintenance has been completed.
Jul 18, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 05:00 BST
Scheduled - On Tuesday, July 18th 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Finance.

We will be closely monitoring the maintenance process.
Jul 17, 13:59 BST
Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017
Completed - The scheduled maintenance has been completed.
Jul 14, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:00 BST
Scheduled - On Friday, July 14th 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Finance.

We will be closely monitoring the maintenance process.
Jul 13, 14:39 BST
Jul 13, 2017
Completed - The scheduled maintenance has been completed.
Jul 13, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 04:01 BST
Scheduled - On Thursday, July 13th 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Books.

We will be closely monitoring the maintenance process.
Jul 12, 13:39 BST
Jul 12, 2017

No incidents reported.

Jul 11, 2017
Completed - The scheduled maintenance has been completed.
Jul 11, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 05:00 BST
Scheduled - On Tuesday, July 11th 2017, we will be performing planned maintenance work.

We do not anticipate any impact to the performance, resilience or availability of RM Finance.

We will be closely monitoring the maintenance process.
Jul 10, 14:22 BST