J2e - issues with Single Sign On

Incident Report for RM Unify & Apps

Resolved

The issue with access to J2e via RM Unify has been resolved.
Posted Jan 14, 2019 - 15:31 GMT

Identified

J2e have identified the root cause of the issues accessing their service via RM Unify and are working on a resolution.
Posted Jan 14, 2019 - 14:44 GMT

Investigating

We are currently aware of issues for customers in England and Wales logging in to J2e via RM Unify.
Posted Jan 14, 2019 - 14:00 GMT
This incident affected: 3rd Party Apps.