RM Unify & Apps Status - RM Unify - end of support for SMTP authentication

RM Unify - end of support for SMTP authentication

Incident Report for RM Unify & Apps

Resolved

RM Unify monitoring has recently detected an increased number of automated attempts to 'brute force' accounts over the SMTP AUTH protocol. As a result of this threat, we have disabled support for the SMTP AUTH protocol within RM Unify.

We are aware that disabling SMTP AUTH will inconvenience some customers who use devices and services that still use SMTP authentication, however maintaining the security and availability of RM Unify has to be our highest priority.

Further information can be found at https://support.rm.com/TechnicalArticle.asp?cref=TEC9038776

Posted Feb 23, 2023 - 14:16 GMT

This incident affected: RM Unify (RM Unify Login & Single Sign On).