RM Unify – Planned Outage 23/24 July 2022
Scheduled Maintenance Report for RM Unify & Apps
Completed
The scheduled maintenance has been completed.
Posted Jul 24, 2022 - 23:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 23, 2022 - 00:00 BST
Scheduled
On Saturday 23rd July 2022, we will be performing essential maintenance work which we anticipate will be completed no later than 11pm Sunday 24th July 2022.

Glow users should refer to the Glow status page for details of the expected impact to Glow services: https://status.education.scot/maintenances/69339

RM Unify will be unavailable for the duration of the maintenance work. This has the following effects on dependent services:

- SSO into M365 will not be possible unless a device session is already established and valid for the duration of the window
- SSO into Google Web UI will not be possible *
- SSO via RM Unify into other RM apps (see below) and third-party apps (e.g. Satchel One) will not be possible
- RM Integris (customers who login directly to RM Integris will be unaffected)
- RM Parent Portal
- RM Trust Analytics
- RM Finance
- RM Easimaths (customers who login directly to RM Easimaths will be unaffected)
- RM People Directory
- RM SafetyNet: Admin UI, Captive Portal via RM Unify, SafetyNet GO via RM Unify
- SSL Connect
- User updates including password changes from AD Sync, Network User Provisioning and MIS Sync will be paused
- User updates from RM Unify to Network User Provisioning will be paused
- User updates from Integris will be paused
- User updates from RM Unify into all provisioning apps will be paused
- RM Unify Graph API will not be available (affects apps with Graph API integration)
- RM Unify App Provisioning API will not be available (affects apps with Provisioning API integration)

* SSO into Google for Chromebooks and other Google device apps will continue to function

We will be closely monitoring the maintenance process. Thank you for your understanding.
Posted May 18, 2022 - 17:35 BST
This scheduled maintenance affected: RM Unify (RM Unify Login & Single Sign On, RM Unify Launch Pad, RM Unify User Provisioning), RM Unify Partner Services (RM Unify Developer Dashboard), RM Apps (RM Easimaths, RM Finance, RM People Directory), and 3rd Party Apps.