New Telephony Platform

Incident Report for RM Unify & Apps

Monitoring

As part of our ongoing commitment to improving your support experience, over the next few weeks we will be migrating our phone systems to a new telephony platform.

We do not anticipate any disruption to phone support or your ability to reach us. All numbers will continue to operate as usual.
We are taking every precaution to ensure a smooth transition. If you encounter any issues contacting us by phone during this period, please use our self-service portal chat or email channels as an alternative. Thank you for your understanding and support as we make these improvements

Posted Jul 24, 2025 - 15:59 BST

This incident affects: RM Unify (RM Unify Login & Single Sign On).