Glow - Microsoft Teams Intermittent performance
Incident Report for RM Unify & Apps
Microsoft have confirmed that the intermittent “join button” issue is now resolved. We would recommend any Teams app users update their app to the latest version. No further updates will be provided.
Posted Feb 11, 2021 - 17:19 GMT
Microsoft has advised that the reported Teams issues were resolved on Monday. We have continued to monitor services and have noted a small number of isolated incidents when interacting with files held in SharePoint and OneDrive. Investigations have shown these are aligned to peak activity periods during a significant change in user behaviour. Microsoft continues to closely monitor and tweak services as knowledge of the changing use of the system emerges. Further technical adjustments will be made as necessary over coming days to support the services during the remote learning period.
Posted Jan 13, 2021 - 18:11 GMT
We have been advised by Microsoft that a number of the wide ranging issues experienced with Microsoft Teams have been resolved. However, we remain cautious and will continue to monitor closely over coming days to be confident of no further effects of today’s outages.

Should you continue to encounter issues when logging onto the Teams service or you remain unable to upload/download files we would ask that you report these issues through your local support channels as you would normally do. This will enable us to monitor user experience and escalate to Microsoft where necessary.
Posted Jan 11, 2021 - 17:19 GMT
The Glow team understand some of our users continue to experience issues with the Microsoft Teams service. We can confirm that the Glow team continue to work closely with the Senior Microsoft Account team on the issues being experienced. We are confident that the relevant technical teams are fully engaged and we hope to be able to provide an update as information becomes available. Please check back for any further updates.
Posted Jan 11, 2021 - 14:38 GMT
Users may be unable to access the Microsoft Teams service.
Microsoft are investigating service telemetry to determine the underlying cause of the issue.

Next update from Microsoft expected 12:00
Posted Jan 11, 2021 - 11:22 GMT
Users may be unable to access Microsoft Teams.
Initial reports indicate this may be specific to users based in the United Kingdom and Northern Europe
Microsoft investigating a potential access issue and checking for impact
Posted Jan 11, 2021 - 10:16 GMT
This incident affected: 3rd Party Apps.